Services | The Swimming Pool Shop | by Concept Pools




We are more than just an online store. Being a reputable company within the wet leisure industry, we have much more to offer. Whether you need a product fitting, require some technical advice or even if you have a pool emergency - we've got you covered. Give us a call on 01484 950 279 and we'll be happy to help.


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Fitting Services


If you need a hand when it comes to fitting a new part or replacing an old one - we're here to help!

Select items have an option to choose fitting, all you have to do is add fitting to your item and we will contact you after you have checked out to set a date for us to come - it really is that simple!

If there is a product that doesn't have the option for fitting, don't worry, just give us a call on 01484 950 279 and we'll be happy to arrange something.

Our fitting service is available across Mainland UK.


Service & Maintenance


We understand that many of you are too busy to worry about the service & maintenance of your pool, after all, pools are meant to be for leisure, not a chore! Let us take this worry away from you and we will make sure that your pool is always in pristine condition - ready for you to dive in and enjoy!

We tailor our service & maintenance package to you and your pool - we can visit as little or as often as you like. There are also additional extras that you can add on such as:

  • All chemical supplies
  • Water testing tablets
  • Unlimited call-outs for breakdowns
  • Did we mention that there is no contract commitment? So if you arent happy with our services, you can walk away any time you like (although we are confident that you won't want to).

Find out more about our service & maintenance packages here:


Emergencies & Breakdowns


There is nothing worse than your pool being out of use, especially when you are just about to take a dip!

If you have a pool breakdown or emergency, give us a call on 01484 950 279 and we will send out one of our skilled engineers to find and fix the fault (UK only).

Did you know that our emergency callout service is included in our service & maintenance packages?*

Find out more here:


*Excludes cost of parts and repair labour