Service New – The Swimming Pool Shop


We are more than just an online store. Being a reputable company within the leisure industry, we have so much more to offer. Whether you need a product fitting, require some technical advice or even if you have a pool emergency - we've got you covered. Give us a call on 01484 950 279 and we'll be happy to help. 

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Concept Pools Website

Fitting Services

If you need help fitting a new part or replacing an old one, we'll be there to help. All you have to do is select the option to have your item fitted, then once you have checked out we'll get in touch. If there is a product that doesn't have the option for fitting, but you'd still like us to come and help, don't worry, just give us a call on 01484 950 279 and we'll be happy to arrange something for you.
Our fitting service is available across Mainland UK.

Service & Maintenance 

We tailor our service & maintenance packages to you and your pool - we can visit as little or as often as you like. There are also additional extras that you can add on such as:

- All chemical supplies
- Water testing tablets
- Unlimited call-outs for breakdowns

We dont do contracts. So if you aren't happy with our services, you can walk away any time you like (although we are confident that you won't want to).

Find out more about our service & maintenance packages here:

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Emergencies & Breakdowns

There is nothing worse than your pool being out of use, especially when you are just about to take a dip! If you have a pool breakdown or emergency, give us a call on 01484 950 279 and we will send out one of our skilled engineers to find and fix the fault (UK only). Did you know that our emergency callout service is included in our service & maintenance packages?* Find out more here:

*excludes cost of parts and labour repair 

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